On November 30, the Piranha Insurance family officially celebrated 40 years at a special Christmas function hosted at Korte’s Resort at Parkhurst, North Rockhampton. Peter and Heather were surrounded by family, friends and employees.
As Peter Peirano reflected on forty years in business, he admitted the feeling to be bittersweet.
In an ever-changing world, Mr Peirano and his wife, Heather have been committed to their clientele which has proven to be a major factor in the business’ success.
“It’s a huge milestone for any business to survive…purely we’re doing something right,” Mr Peirano said.
And as loyalty runs deep within the culture of Piranha Insurance, it has earnt them the respect of their clients.
“I’ve always told our staff look after the client and the money will come…you’ve got to look after your customers,” Mr Peirano said.
“We’re very much face-to-face, they can have a cup of coffee…we need to get to the bottom of their insurance problem.”
And despite opportunities which have arisen to expand the outreach of the organisation, Mr Peirano said he remains committed to helping Central Queenslanders.
“We’ve always resisted going outside of Rockhampton, we just believe in this area,” Mr Peirano said.
And after four decades in the industry, Peter’s love of people has remained the same.
Looking back to the beginning of his business journey, Mr Peirano said a chance meeting with an industry professional helped him establish a career.
Mr Peirano owned a slot car track, and one day he had been ten pin bowling when a man by the name Revel Henry from the Colonial Mutual Life Insurance had found him to be an effective communicator.
“I did an apprenticeship with Colonial Mutual Life Insurance and then I eventually moved to Mercantile Mutual Life Insurance and I virtually stayed with them through a number of life changes,” Mr Peirano said.
Mr Peirano stayed with Mercantile Mutual Life Insurance for 39 years.
With many years of experience behind him, Mr Peirano purchased the current Piranha Insurance premises at 168 Denison St in Rockhampton 29 years ago.
Peter and Heather have since created a warm working environment for his staff which has helped their organisation prosper over the decades.
“They’re all my family, I’ve watched them grow up,” Mr Peirano said. “It’s tremendous to see young kids grow into great young adults.”
Born in March 1953, Mr Peirano hailed from Duaringa where his father had owned the local butcher shop from 1952 – 1979.
While the Piranha Insurance owner said the thought of his business’ milestone brought him joy, he felt sad to think he no longer worked from the office to do what he does best – communicating with people.
The business is now in the capable hands of principal Broker, Heather Peirano, Senior Brokers, Ross Hudson, Nathan Peirano and Tracey Cook and our efficient support crew Lorraine Tree, Astrid West, Morgan Matthews, Elise Safstrom, Hannah Balgowan and Lara Thackeray.
For all of your insurance needs, visit the team at Piranha Insurance today at 168 Denison Street, Rockhampton or phone 07 4927 8400 for any enquiries.