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Make a complaint

WHAT SHOULD I DO IF I HAVE A COMPLAINT?

Contact us (Piranha Insurance) and tell us about your complaint. We will try and resolve your complaint quickly and fairly.

If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email compliance@avisoeia.com.au or on (07) 36301823.

Aviso EIA Insurance Brokers is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA.

AFCA can be contacted at:

Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001

Ph – 1800 931 678    Fax – 03 9613 6399

Email – info@afca.org.au   Website – www.afca.org.au

Piranha Insurance Brokers

Phone 07 4927 8400
Free Call 1800 650 077

Mobile Phone Numbers

Heather J Peirano – 0418 79 44 66

Nadine O’Hanlon – 0436 413 331
Nathan L Peirano – 0418 457 745

 

Postal Address

Po Box 1251
Rockhampton Q 4700

Location

Piranha Chambers
168 Denison St
Rockhampton Q 4700

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